NOW YOU CAN MAKE PAYMENTS, PURCHASES ON FACEBOOK, OTHERS
Facebook has just
announced Facebook Pay, a single payment system that ties into all of the
things under the FB umbrella — Messenger, Instagram, WhatsApp and, of course,
Facebook proper (for sections like Marketplace). Add a payment method once, and
it’ll work across any of the Facebook apps for which you enable it.
The initial roll out is
limited to the US, and is starting with the Facebook and Messenger apps.
Instagram and WhatsApp will get the feature later, though the company did not
confirm when. It is not clear when Facebook will be bringing the service to
non-US markets.
Facebook has been testing
WhatsApp payments in India for some time now. The UPI-based service is yet to
formally roll out in the country over privacy issues. In the US, Facebook Pay
sounds more similar to Apple Pay, Samsung Pay and other
such services.
Users have the option of
adding their preferred payment method to Facebook Pay, and then they will be
able to choose that service to make payments and purchases where it is
accepted. The customer can choose to store their card or bank account
information with Facebook Pay. Instead of having to re-enter payment
information each time they make a purchase online, they will have the option to
make the payment via Facebook Pay.
Facebook says its payments
service has support for most major credit and debit cards as well as PayPal.
The payments are being processed in partnership with companies like PayPal,
Stripe and others around the world, reads the press statement. Facebook also
emphasised that this service is separate from its Calibra wallet, which will
run on the Libra network.
Further, Facebook will
give users the option of setting up the Pay service app-by-app or they can
choose to set it up for use across apps where it is available. Facebook won’t
automatically set up Facebook Pay across the apps one is active on, unless the
user chooses to do so.
The service will also let
users view payment history, manage payment methods and update their settings in
one place. It will provide real-time customer support via live chat in the US,
adding that it will be extended to more around countries in the future.
Facebook Pay will roll out in the US for fundraisers, in-game purchases, and
event tickets, person-to-person payments on Messenger and purchases from select
Pages and businesses on the Facebook Marketplace.
Facebook says that
payments service will securely store and encrypt the card and bank account
numbers. The company also said they will perform anti-fraud monitoring on their
systems to detect unauthorised activity. Users will be provided notifications
for any account activity such as a payment made for a purchase.
Facebook will collect
information about the purchase such as the payment method, transaction date,
billing, shipping and contact details, according to the privacy policy. Further
the actions taken with Facebook Pay can be used to deliver more relevant ads,
“to provide customer support and to promote safety and integrity.”
Facebook says if one buys
a baseball glove on Facebook Marketplace using the payments service, they might
see an ad for a baseball bat. The card and bank account numbers will not
be used to personalise user experience or inform the ads, says the privacy
policy.
Users will also have the
option of choosing to opt in for email marketing from businesses, when they
shop or make donations via Facebook Pay. Facebook says businesses and
nonprofits will only be permitted to use the email address provided with
purchase or payment for marketing purposes if they opt in.
For users who buy from a
business on Instagram or Facebook Marketplace, Facebook will share only the
information needed to support the transaction, such as shipping and contact
details. Further details of transactions will be kept confidential and not posted
on the Newsfeed, unless a user chooses to share them.
How
to set up Facebook Pay
Users in the US can just
go to Settings on Facebook and then find Facebook Pay. This is available on the
app and the website.
After that they have to
add a payment method to Facebook Pay.
The next time they make a
payment online, they will have the option of using Facebook Pay.
Users can also add a PIN
or use device biometrics, such as touch or face ID recognition for an extra
layer of security when sending money or making a payment. Facebook does not
receive or store the device’s biometric information.
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